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Operations Specialist - Exterior Facilities Management - Base Salary to 75k/year - Mechanicsburg, PA

Mechanicsburg, PA 17055

Industry: Facilities Job Number: 28954J25 Tag:

Job Description

Operations Specialist - Exterior Facilities Management - Base Salary to 75k/year - Mechanicsburg, PA

  • Our client, a leader in exterior services management, is seeking an Operations Specialist for the Support Team to oversee the recruitment, training, and management of a dedicated support team. The Operations Specialist ensures service delivery, quality assessments, and the integration of technology to enhance operational performance across various platforms, including snow and ice, landscaping, and enhancements.
  • As a critical contributor, the Operations Specialist will manage team readiness, oversee site quality surveys, and lead the deployment of sensor technologies. 
Responsibilities:
  • Hire, train, and manage part-time and full-time support team members, including Sensor Array Agents, Billing Agents, and Oversight Team Members. 
  • Ensure the support team is trained and operationally prepared to meet service delivery standards. 
  • Plan, train, and execute quality surveys for snow, ice, and landscaping projects, ensuring data is accurately recorded and analyzed. 
  • Manage sensor installation, repositioning, inventory, and storage to support site-level data collection. 
  • Oversee season startup and shutdown processes for snow and landscape operations, ensuring tasks are completed on time. 
  • Work closely with internal and external teams to monitor performance, address issues, and improve service outcomes. 
  • Develop processes to proactively assist account executives with site enhancements before, during, and after implementation. 
  • Provide timely updates to stakeholders on project progress and team initiatives.
Qualifications:
  • Associate degree required; bachelor’s degree preferred.
  • 3+ years of experience managing customer relationships or account management.
  • Leadership experience in managing part-time and full-time teams.
  • Knowledge of commercial exterior services, including snow and ice management, landscaping, and site construction.
  • Familiarity with professional certifications such as ASCA-C, ASM, or CSP is a plus.
  • Proficiency with technology and data-driven tools. 
Compensation:
  • Base salary up to 75k/year, with potential for performance-based bonuses.
  • Company Vehicle
  • Comprehensive benefits package, including health insurance, PTO, and retirement plans.
  • 401k with a 3% match

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Additional Information

FACILITIES MANAGEMENT SEARCH

AllSearch Facilities Management Recruiters have worked with many hundreds of talented Facilities companies and candidates all across the United States.  Our Facilities Recruiters focus specifically on the hard to fill industrial sector of facilities management within a variety of industries such as manufacturing, commercial real estate properties, university and hospital facilities, and the like. We have built facilities teams from the ground up for some of the most recognizable company names in industry today.

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Katie Yingling
Professional Recruiter - Manufacturing

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