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Operations Manager – HVAC – Base Salary to 120k/year + Bonus and Company Vehicle - Phoenix, AZ
Phoenix, AZ 85031 US
Job Description
Operations Manager – HVAC – Base Salary to 120k/year + Bonus and Company Vehicle – Phoenix, AZ
- Our Client is a well-established Local Family Owned and Operated HVAC Service provider that has been in business for over 20 years. Their Mission to be the most trustworthy home service company in Phoenix by providing the best customer experience, at an affordable cost, to achieve the apex of in-home comfort.
- We are looking for an Operations Manager (internally titled New Service and Installation Operations Manager) to help grow Business and develop a great Technician work environment.
Responsibilities:
- Manage installation projects to completion and ensure quality standards are met. Assumes duty of labor of last resort if necessary.
- Work with team to develop standard operating processes for installation jobs from time of estimate to completion of Quality Control check.
- Train employees in the best technical practices in installation, service, and maintenance and identify deficiencies in knowledge among technical staff members.
- Complete monthly 1-On-1 performance reviews with each technician to maximize technician human capital and ensure each technician meets, or is on development track to meet, performance metrics.
- Manage and train Comfort Advisors, consult and advise on installation requirements to ensure proper scope of work is outlined with customer and installation crews.
- Promote the company image and brand whenever possible.
- Coach and debrief field personnel. Provide technical support whenever needed for field personnel.
- Develop and implement a vehicle maintenance plan.
Qualifications:
- Strong team building and leadership skills.
- Exceptional communication skills with internal and external customers.
- Strong technical background in service and installation processes in residential and light commercial applications.
- Personal drive to grow and develop the team.
- Monitoring KPIs of service and installation teams to identify where training is needed for performance improvement.
- Establish inventory procedures and implementation for warehouse and service truck replenishment.
Compensation:
- Base salary up to 120k/year dependent on experience, plus strong quarterly bonus opportunity.
- 100% Employer paid Individual Health Care Benefits
- Company provided Vehicle.
- Vacation and Holiday pay
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Additional Information
HVAC & MECHANICAL SYSTEMS SEARCH AllSearch HVAC Sales & Mechanical Service recruiters have worked with thousands of talented sales and service people all across the United States. This Recruiting Practice is a focused two team powerhouse focused within the realm of commercial HVAC sales recruitment as well as related mechanical systems service technician staffing. Our HVAC & Mechanical Systems Recruiting Team targets the very best sales and service talent within the realm of commercial and industrial HVAC manufacturers, heating and cooling component part distributors, as well as with mechanical contractor service firms dedicated to the HVAC trade. Our Building Automation System (BAS) Recruiting Team focuses on BAS manufacturers, automation system installers, access control providers, building control service firm, and more.
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Meet Your Recruiter
Joel Entrikin
Professional Recruiter
Joel brings decades of professional recruiting experience to the world class AllSearch Recruiting team.