General Manager – Water Compliance Organization – Base Salary to 120k/year – Green Bay, WI

• Our client delivers comprehensive sustainable water management to the retail, commercial, industrial, municipal, healthcare and education industries as well as HOAs and multi-family properties. Their expertise includes stormwater and lift station inspections, maintenance, repair, consultations, and emergency response, hydro-excavation, industrial vacuumation and jetting services, CCTV pipe inspections and water quality testing.
• The General Manager will provide leadership and regional governance over environmental remediation projects for client's stormwater systems with a particular focus on vactor and CCTV services in the Midwest Region.

Responsibilities:

• Oversee all operations of the Green Bay office, to include crews, work-loads, expenditures, revenue streams, and general day to day activities.
• Manage the performance of direct reports with respect to the established key performance indicators (KPIs) and regional objectives such as: gross revenue, profit margins, and others defined by executive leadership.
• Implement and execute plans to complement the business unit's strategic and operating plan
• Interact with customers and local, state, and federal government employees to resolve customer service concerns.
• Maintain consistency among corporate, division, and vactor teams through documentation and communication.
• Manage operations to ensure compliance with all standards including environmental, operating, regulatory, safety and ethics.
• Oversee effective safety and accident prevention programs.
• Ensure consistent quality of deliverables.
• Manage Green Bay office/warehouse, oversee and support the fleet management program, repairs, and maintenance, for all Vactor and CCTV vehicles and equipment.
• Leads a team that provides operational expertise and excellence in contracted and emergency response services.
• Approves & submits time reports, credit card expenses, and all required project documentation based on company requirements.
• Maintain long-term account health and relationships.
• Partner with Business Development team to identify and close new upsell and expansion opportunities with existing customers.
• Performs QA/QC checks in the field.
• Communicate regularly with customers to discuss metrics and identify obstacles to renewals.

Qualifications:

• 12+ years experience in management role.
• Experience in Stormwater, Vactor, and CCTV services.
• Demonstrated personnel and operations management experience required.
• Valid driver’s license – up to 25% travel required. (May travel to offices in Seattle and New Hampshire. Occasional travel to field).
• Bachelor’s degree in business, Project Management, Engineering, or other relevant disciplines preferred.
• Microsoft office suite, Dynamics operating system exp.
• PACP certification and Stormwater credentials a plus.
• Strong communication and interpersonal skills.

Compensation:

• Base salary up to 120k/year
• Annual bonus of 15-20% based on performance.
• Medical
• PTO

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