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Field Service Technician - Manufacturing - Base Salary to 33.00/hour - Charlotte, NC

• Our client, a well-established and growing manufacturer of industrial equipment, is seeking a Field Service Technician to provide technical service and support for industrial machinery and equipment. This role is responsible for troubleshooting, maintenance, repairs, equipment installations, start-ups, inspections, upgrades, and operator training. The Field Service Technician will provide both on-site and telephone technical support while assisting with parts, warranty issues, product testing, and equipment performance.

Responsibilities:

• Diagnose, troubleshoot, maintain, and repair industrial machinery and equipment
• Perform on-site equipment installations, start-ups, inspections, upgrades, and operator training
• Provide field and telephone technical support for equipment troubleshooting, maintenance, and repair issues
• Evaluate equipment performance and identify potential product, maintenance, or service improvements
• Coordinate field service activities from initial work request through completion
• Assist customers and internal teams with equipment applications, product testing, and demonstrations
• Provide technical support for equipment parts identification, selection, and inventory needs
• Document service work, maintenance activities, equipment findings, repairs, and customer issues
• Assist with equipment warranty and product-related issues through resolution
• Travel approximately 1 - 2 times per month for customer installations and service visits

Qualifications:

• 1+ years of relevant technical, maintenance, or service experience
• Experience maintaining and/or troubleshooting industrial machinery or equipment
• Mechanical troubleshooting and equipment repair experience
• Ability to travel approximately 1 - 2 times per month for customer installations and service visits

Compensation:

• Base salary in the 25.00/hour - 33.00/hour range
• Health, dental, and vision insurance
• Paid time off and company holidays
• Stable, team-oriented work environment

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