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Commercial Lines Customer Service Representative - Commercial Lines Insurance - Base Salary to 55k/year - West Chester, PA

West Chester, PA 19380 | Work from home flexibility

Industry: Insurance Job Number: 28725D23 Tag:

Job Description

Commercial Lines Customer Service Representative - Commercial Lines Insurance - Base Salary to 55k/year - West Chester, PA

  • Our client is a privately held independent commercial insurance company, and is looking for a Commercial Lines Customer Service Representative to join their team in West Chester, PA to handle a high-volume book of business through direct client interaction. Our client is respectful to a work-life balance, friendly, encouraging and promotable environment with the ability to show autonomy and make a direct impact on company.
  • The Commercial Lines Customer Service Representative is responsible for engaging with clients through high volume phone activity and via email. As a Commercial Lines Customer Service Representative, you will be responsible for assisting in servicing and processing of all accounts for producers.


  • Provide data entry and administrative support to Account Managers and Producers.
  • Assist in endorsements, audits, renewal policies, certificates, and auto ID cards.
  • Prepare renewals and new client business proposals.
  • Review cancellations and prepare letters when applicable.


  • Must be Property and Casualty Licensed.
  • Minimum of 2+ years of experience in Commercial Insurance as a Customer Service Representative or in Underwriting.
  • Ability to handle high volume sales environment in a friendly and professional manner.


  • Base salary to 55k/year, plus an annual bonus plan.
  • Benefits-Employer Paid Basic Medical Plan


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Additional Information

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Meet Your Recruiter

Alicia Smith
Practice Lead / Sr. Recruiter – Insurance

Check out our Insurance Page Here: 


What motivates you? 

The idea of success. It pushes me to try my hardest in everything I do and encourages me to take on challenges.


What do you do for fun/in your free time?

Seeing my favorite artists live! Going to concerts is my ultimate serotonin booster! I also love taking weekend trips with friends to new cities/towns.


Three words that describe you?

Go-with-the-flow (counts as 1 word), hardworking, hilarious (I can provide references)



Changing Lives – Matchmaking

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