Senior Operations Manager – Mechanical Servicing Company – Base Salary to 180k/year – Salt Lake City, UT  

• Our client is one of the country’s leading mechanical servicing companies and offers the best of both worlds; the stability, resources and opportunities of a national company, and the team culture, creative spirit and customer loyalty of a local business. Having been in business since 1948 this company brings a plethora of experience and expertise as well as a family-oriented culture. From stadiums to manufacturing facilities, power plants to hospitals, concert halls to classrooms, our client handles projects of all shapes, sizes and complexities across multiple regions throughout the country.
• Our client is in need of a Senior Operations Manager to join their Salt Lake City office. This role provides overall management direction for Salt Lake City Construction and aids the executive leadership team in formulating and administering organization policies either by performing the following duties personally or through subordinate leaders. The Senior Operations Manager is responsible for fostering desired culture, safety emphasis, implementing organizational strategy, structure, budgets, personnel, and financial outcomes.

Responsibilities:

• Establish Team and/or subsidiary objectives, policies, procedures and performance standards consistent with organizational strategy.
• Conduct market research to identify potential projects (customers). Maintain an effective business development program, securing new work on a routine basis.
• Build and maintain strong relationships with customers at multiple levels
• Participate in the strategic planning process

• Plan, staff, and supervise all division activities including personnel administration, performance review, defining functions, responsibilities, etc.
• Aid in recruiting, interviewing, hiring, training
• Emphasize a strong safety culture at all times.
• Provide growth and development opportunities for the team through training and continuing education.
• Collaborate and partner with other leaders in the St. Paul office to ensure effective interdepartmental relations.

• Review monthly financial reports to proactively manage business unit.
• Manage receivables
• Prepare team for monthly project reviews with leadership.
• Achieve annual business unit plan metrics.
• Achieve yearly growth objective through new customer acquisitions, and consistent customer satisfaction.
• Develop and submit the yearly financial plan.

• Responsible for the overall relationship between the organization and the various local unions it employs, including talking with individual union officials on a weekly basis to establish a relationship.
• Act as the division designee in all union labor negotiations.
• Represent the organization in all disputes between the organization and the local unions.
• Investigate and evaluate union complaints or arguments to determine viability.
• Monitor company or workforce adherence to labor agreements.
• Prepare evidence for disciplinary hearings, including preparing witnesses to testify.
• Advise management on matters related to the administration of contracts or employee discipline or grievance procedures.
• Prepare and submit required governmental reports or forms related to labor relations matters, such as equal employment opportunity (EEO) forms, new hire forms, or minority compensation reports.

Qualifications:

• Bachelor's degree preferred or equivalent years of relevant experience
• Proven leadership and team building experience, including a proven ability to coach, train, and motivate employees
• Strong understanding of mechanical systems
• Ability to read and comprehend construction documents
• Proven ability to interact with and provide creative solutions for customers and clients
• Strong knowledge and proficiency of Construction industry, Company operations, Customer relations, Business development and sales strategies, Financial management & operations experience

Compensation:

• Base salary up to 180k/year dependent on experience
• Matching 401k up to 4%
• Full Benefits
• Vacation and Sick time

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