Technical Support Specialist - Machinery Manufacturer - Base to 55k
Minneapolis, MN 55444
Technical Support Specialist - Machinery Manufacturer - Fridley, MN - Base Salary to $55k
- Our client, a leading manufacturer of metalworking machinery, CNC punch presses, laser cutting equipment, brake presses and more, is seeking a strong candidate for an inside based Technical Support Specialist for their Fridley,MN field office. This role would support the customers in that market as well as the Field Service Techs.
- As a Technical Support Specialist, you will provide technical assistance to established customers regarding the products, controls and parts. You will also be the internal support person for the field based Service Techs. The specifics include dealing with technical solutions for CNC machine tool products and controls. You will provide both mechanical and electrical technical advice over the phone. You will do technical training sessions with service teams and customers on new and old equipment. Overall, you will serve as a technical product expert and provide exceptional customer service.
Compensation for this position will include a solid base salary to around $53k, plus paid overtime and bonus potential. In addition, the company will provide full healthcare benefits, a 401k with a company match, tuition reimbursement, an excellent training program, paid time off and more.
Requirements for this position include a two year technical degree with a Mechanical or Electrical focus. In addition, the candidate should have at least 3 years of experience servicing CNC equipment.
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When did you start working in the Industrial sector?
I was thrown into the Industrial space straight after college when I first began my career in industrial sales. After years in Industrial Sales, I was looking for a more rewarding career, that is when I decided to dive into Industrial Recruitment, to help other professionals I can relate to, find the correct career path. I am excited to be able to help others reach their potential while utilizing all that I have learned in my career life thus far.