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Personal Lines CSR - Independent Insurance Agency - Base to 55k

Lancaster, PA 17601

Industry: Insurance Job Number: 2952-5116J219

Personal Lines CSR - Strong Independent Insurance Agency - Base Salary to $55k + Fantastic Benefits

  • Our client, a strong and stable mid-sized independent insurance agency in the Lancaster, PA area, has an immediate need for a highly skilled Personal Lines CSR / Account Manager for their personal lines team. This can be or can become a leadership role for the right person.  This is a strong and stable agency with low turnover, a good reputation for work-life balance, and a firm that will offer a true path for career development and advancement.
  • In this Personal Lines role, you will be responsible for daily service to an assigned book of personal lines clients.  Specific duties include: Process and underwrite new business; work with the contacts at the carriers regarding new business and renewal business; work with clients over the phone and in person to make coverage changes as needed, educating them on all possible coverages; helping to support the Producers via creating proposals, describing coverages and more; prepare all renewal applications; handle client requests pertaining to certificates, policies, binders, ID cards and more, being responsive to e-mails and phone calls; maintain accurate files; and more.

Compensation will include a strong base salary in the $45,000 to $55,000 range or $50,00 to $60,00 range for the leadership role (can negotiate higher for the ideal background).  The company also includes a fantastic benefits package that will include full healthcare, a Flexible Spending Account, Generous Paid Time Off, a 401k Plan with a company match, company paid continuing education classes, and more.

Qualifications for this role include an active Property & Casualty license along with at least 3 years of personal lines account management and customer service experience within an independent agency environment or strong captive agency.


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Matt Skovran
Insurance Division Manager

Recruiting and Placing Skilled Property & Casualty Insurance Professionals – Mid Atlantic (PA, MD, DC). Switched from Insurance to Recruiting in 2016. After working hands-on in the field for the past 20 years, I have progressed my career working for both a smaller Regional Carrier as well as one of the largest Carriers in the country. Starting in a CSR role, I have worked in Underwriting, as an Agency Consultant and for most of my career, a Field Marketing Rep, working with Agencies and Brokers all over Pennsylvania and Maryland. Now I focus my extensive Insurance network into the Recruiting side of the house.
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