Search Jobs

Customer Service Manager - Team Lead of 10 - Base 60k+

Seattle, WA 98101

Job ID: 3202-5085SA2 Industry: Professional

Customer Service Manager - Lead Team of 10 - Commercial Office Relocation - Base $60k+

  • Our client is a global logistics and commercial office moving company, has an immediate need for a Customer Service Manager to lead a team of Customer Service Coordinators in the Seattle, WA area. This person will directly supervise a team of 5-10 coordinators spread out over the multiple branch locations.
  • The specific duties of this role will include the leadership of the group of customers service reps, ensuring that superior service is being offered to both new and existing customers.  This person will ultimately help develop and implement procedures and process that will help improve the levels of customer service to the client.  They will monitor all documentation and compliance.  They will handle hiring and training of staff. They will handle all annual performance reviews.  This team will handle and coordinate commercial office moves for clients. 
  • The Customer Service Manager will be expected to travel once a month, for a few days each trip, to the various branch locations around the country.

Compensation:  In this position, the base pay will be in the $60k range, though this will certainly be flexible depending upon experience.  Also included in this offer is a very strong benefits package that will include medical, dental, vision, 401k, paid time off, paid holidays and more.

Requirements:  The ideal background in this role will be a Bachelors Degree along with 2-5 years of progressive customer service experience and leadership experience in the commercial office moving and relocation industry, or similar industry.

 

**TO APPLY**

Click Here for QUICK APPLY - Hassle Free & Easy

PROFESSIONAL SEARCH
AllSearch has built a quality reputation helping talent in the professional fields of sales, technology, insurance and management all across the United States find and land exciting and rewarding career positions. We’re a leading provider of professional placement and recruiting services, having placed professionals in 46 states across the U.S., and in six countries around the world. #FindYourPath #StepYourJobUp #ProfessionalCareers

Brandon Smith
Sales & Management Recruiter

WHAT'S THE BIGGEST COMPLIMENT A CLIENT HAS EVER PAID YOU? I once had a potential customer say to me, “Wow! You really don’t give up, do you?” While this might not sound like your typical compliment, it was great to hear. It meant this person understood that I was serious, relentless and determined to earn their business. Best of all, they eventually became one of my largest customers. WHAT 1 PIECE OF ADVICE WOULD YOU GIVE YOUR 10 YEAR OLD SELF? I have three pieces of advice. Be passionate about what you do. Tell your family and friends how much you love and appreciate them. Lastly, follow the Golden Rule: Treat others as you’d like to be treated.

Not ready to apply?

Send an email reminder to:

Share This Job:


Related Jobs: