Service Manager - Leading Team 25 Service Techs - Industrial Equipment Industry
Service Manager to Lead Team of 25 Service Techs at Mechanical Equipment Manufacturer in Industrial Equipment Industry. Syracuse, NY.
Our client, a strong and stable mechanical equipment manufacturer and distributor, has an immediate need for a skilled Service Manager to be based out of the Syracuse, NY area.
This company is strong and stable, with over 30 years of business in the region. They are very well known in the market and have built a strong base of customers. They represent some of the best industrial equipment and material handling product manufacturers in the industry.
In this role, the Service Manager will be responsible for leading a team of 25 Technicians, both inside the shop and out in the field. Specific duties in this role will include: Supervising and leading all of the day to day activities of the team of Shop Techs; Manage all of the quality, efficiency and profitability of shop job; Lead the Field Service Techs, from managing their daily schedules to overseeing their quality, efficiency and profitability; Handle all of the annual reviews of all technicians; Oversee the shop’s safety program; Maintain the inventory levels; Help coordinate service and repair quotes along with the Sales Manager.
In terms of compensation, this position will offer a generous base salary. There will also be a bonus program in place. Additionally, the benefits are very strong and include company sponsored healthcare, 401k with a company match, generous paid time off and more.
To be qualified for this role, the ideal candidate would have either a material handling or light construction background, with experience from the heavy truck industry being a plus as well. Candidate should have a strong leadership background, leading a service team in a similar environment and industry.
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