Service Manager - Lead Team Service Techs - Equipment Industry - Base to 55k
Service Manager with Industrial Equipment Company. Will Lead Team of Service Techs. Columbus, OH. Base to $55k + Bonus/Benefits.
Our client, a growing industrial and residential equipment company, has an immediate need for a skilled Service Manager in their Columbus, OH area branch location. The Service Manager will be responsible for leading a team of Field Service Technicians that will be doing work on both industrial and residential outdoor power equipment.
In terms of specific duties in this role, the Branch Service Manager will: Manage and motivate staff, recruit staff, train and develop staff, conduct performance evaluations; Assure proper staffing levels based on the current workload; Oversee scheduling, planning & assigning work to the Technicians; resolve all customer issues and handle all quality assurance of work being performed; manage all costs and budgeting; be involved in developing strategy on how to improve quality of service; manage inventory; offer hands-on support in the field with direct reports; and more.
Upon interest, a full job description will be provided.
This company and branch location offer a fantastic work environment. The company is strong and stable financially, and has extremely low employee turnover. The average tenure for the staff is between 10-20 years. This position is open due to an internal promotion. This person that is being promoted will be involved in the training and transition of the new Service Manager. This will allow for a very smooth on-boarding for the new hire.
Compensation in this role will be a base salary around $55k, could go higher depending upon background and qualifications. The company also adds a strong annual bonus program along with excellent benefits.
In terms of qualifications, the ideal candidate will have experience leading a team of Field Service Techs in both an industrial and residential industry segment. Someone with a strong mechanical aptitude is a must.
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